Patient Care Coordinator: Front-Office Champion

Serc; Harrisonville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

Job summary

SERC Physical Therapy in Harrisonville, MO is seeking a Patient Care Coordinator to join our team. This entry-level role supports clinic operations, patient intake, scheduling, insurance verification, and front desk duties with a focus on excellent customer service.

The PCC-I collaborates with the Clinic Director to ensure smooth daily workflows, handles payments, and creates a welcoming atmosphere for patients and guests during a typical 40-hour work week, Monday to Friday.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and meet deadlines with minimal supervision.
• Team player with good time management and presentation skills.

Responsibilities

• Greet and assist patients in a friendly manner.
• Schedule referrals and patient visits.
• Verify insurance coverage for patients.
• Collect patient payments and maintain front office.
• Support clinic operations and documentation.

Skills

Customer service

Multitasking

Time management

Communication skills

Team player

Education

High School Diploma or equivalent

Tools

Office software

Job description

SERC Physical Therapy in Harrisonville, MO is seeking a Patient Care Coordinator to join our team. This entry-level role supports clinic operations, patient intake, scheduling, insurance verification, and front desk duties with a focus on excellent customer service.

The PCC-I collaborates with the Clinic Director to ensure smooth daily workflows, handles payments, and creates a welcoming atmosphere for patients and guests during a typical 40-hour work week, Monday to Friday.