Patient Care Coordinator: Clinic Scheduling & Intake

SERC Physical Therapy; Gardner (KS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K + company match

Annual Charity Day

Job summary

SERC Physical Therapy in Gardner, KS is actively seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-desk operations. You will collaborate with the Clinic Director to ensure smooth daily workflows and outstanding patient service.

The role emphasizes greeting patients, scheduling referrals, verifying insurance, and managing non-clinical documentation while maintaining a welcoming front office environment.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Core responsibilities
• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
• Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
• Manage schedule efficiently
• Manage document routing
• Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Monitor clinic inventory

Skills

Customer service

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy in Gardner, KS is actively seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-desk operations. You will collaborate with the Clinic Director to ensure smooth daily workflows and outstanding patient service.

The role emphasizes greeting patients, scheduling referrals, verifying insurance, and managing non-clinical documentation while maintaining a welcoming front office environment.