Patient Care Concierge: Front Desk & Scheduling

Peak Physical Therapy; Harrisonville (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

3 weeks PTO + holidays

401K + company match

Job summary

SERC Physical Therapy in Harrisonville, MO, part of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role supports daily operations, delivers friendly customer service, and helps patients navigate referrals, insurance, and scheduling.

As PCC-I, you will greet patients, schedule visits, verify insurance, collect payments, and keep the front office organized.

Qualifications

• High School Diploma or equivalent.
• Strong communication skills and ability to relate to team and leadership.
• Ability to multitask and manage details with minimal supervision.
• Time management and presentation skills.

Responsibilities

• Greet visitors in a friendly and welcoming manner.
• Schedule referrals and patient visits.
• Verify insurance coverage for patients.
• Collect patient payments.
• Maintain an organized front office workspace.
• Perform other duties as assigned.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy in Harrisonville, MO, part of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role supports daily operations, delivers friendly customer service, and helps patients navigate referrals, insurance, and scheduling.

As PCC-I, you will greet patients, schedule visits, verify insurance, collect payments, and keep the front office organized.