Patient Care Coordinator: Front Office Impact & Growth

Peak Physical Therapy; Lenexa (KS); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short-/

3 weeks PTO + holidays

401K + company match

Job summary

SERC Physical Therapy in Lenexa, KS is seeking a Patient Care Coordinator to join our team. This entry-level clinic role supports front office operations, patient intake, scheduling, and insurance verification while delivering excellent customer service.

The PCC-I will work with the Clinic Director to ensure smooth daily procedures, greet patients, collect payments, and manage non-clinical documentation. This full-time position offers benefits, paid time off, retirement plan, and a welcoming,

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls and monitor arrival rate for a great customer experience.
• Manage schedule efficiently and handle non-clinical documentation and deposits.

Skills

Communication skills

Multitask

Time management

Team player / presentation skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy in Lenexa, KS is seeking a Patient Care Coordinator to join our team. This entry-level clinic role supports front office operations, patient intake, scheduling, and insurance verification while delivering excellent customer service.

The PCC-I will work with the Clinic Director to ensure smooth daily procedures, greet patients, collect payments, and manage non-clinical documentation. This full-time position offers benefits, paid time off, retirement plan, and a welcoming,