Clinic Operations & Patient Experience Coordinator

Serc; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO 3 weeks

401K match

Charity Day

Job summary

SERC Physical Therapy is seeking a Patient Care Coordinator in Springdale, AR. This entry-level office role supports daily clinic operations, welcomes patients, and coordinates referrals and visits to ensure smooth patient flow.

The PCC-I will learn multiple computer programs, manage schedules, verify insurances, collect payments, and help maintain an inviting clinic environment in a fast-paced setting.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and meet deadlines.

Responsibilities

• Greet patients and keep front desk organized.
• Schedule referrals and patient visits via phone and fax.
• Verify insurance coverage for patients.
• Collect patient payments and maintain accurate records.
• Support clinic operations in collaboration with the Clinic Director.

Skills

Customer service

Multitasking

Time management

Education

High School Diploma

Job description

SERC Physical Therapy is seeking a Patient Care Coordinator in Springdale, AR. This entry-level office role supports daily clinic operations, welcomes patients, and coordinates referrals and visits to ensure smooth patient flow.

The PCC-I will learn multiple computer programs, manage schedules, verify insurances, collect payments, and help maintain an inviting clinic environment in a fast-paced setting.