Patient Care Coordinator & Front Desk Specialist

Springs Village Dentistry; Holly Springs (NC); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Paid time off

Training & development

Job summary

Springs Village Dentistry is seeking an energetic front desk / patient care coordinator to create an outstanding patient experience. This role goes beyond check-in; you’ll discuss treatment options and financial arrangements, while ensuring a smooth front office flow and a positive team environment.

Ideal candidates have strong communication and customer service skills, attention to detail, and a friendly, dependable attitude. Experience in a dental office and EagleSoft is a plus.

Qualifications

• Excellent communication and customer service skills.
• Ability to schedule appointments and handle phone inquiries.
• Comfortable presenting treatment plans and discussing patient balances.

Responsibilities

• Welcome and check patients in and out.
• Schedule appointments and answer phones.
• Present treatment plans and discuss patient balances.
• Help keep the front office and schedule running smoothly.
• Support teammates to deliver exceptional patient care.

Skills

Customer service

Communication

Scheduling

Detail oriented

Team player

Treatment plans discussion

Financial discussions

Tools

EagleSoft

Job description

Springs Village Dentistry is seeking an energetic front desk / patient care coordinator to create an outstanding patient experience. This role goes beyond check-in; you’ll discuss treatment options and financial arrangements, while ensuring a smooth front office flow and a positive team environment.

Ideal candidates have strong communication and customer service skills, attention to detail, and a friendly, dependable attitude. Experience in a dental office and EagleSoft is a plus.