Patient Care Coordinator - Front Desk & Scheduling Pro

Fusion Physical Therapy Partners; Portsmouth (NH); On-site; USD 34,000 - 45,000; Full time

Job summary

Sport & Spine Physical Therapy in Portsmouth, NH seeks a proactive Patient Care Coordinator for our clinic. You will greet patients, manage front desk tasks, schedule appointments, verify insurance, and assist with registrations to ensure a welcoming experience.

Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to handle multiple tasks with confidentiality.

Qualifications

• High school diploma or equivalent.
• Receptionist or customer service experience preferred.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Valid driver’s license.
• Ability to work flexible afternoon and evening shifts.
• Confidential handling of patient information.

Responsibilities

• Greet and welcome patients and visitors in a friendly, professional manner.
• Answer incoming phone calls and route them to the appropriate staff.
• Schedule appointments, verify insurance information, and assist with registration.
• Maintain patient records and ensure accuracy in our systems.
• Coordinate with therapists to manage appointments effectively.
• Handle payment processing and insurance inquiries with accuracy and confidentiality.
• Maintain knowledge of clinic services to answer inquiries.
• Demonstrate strong time management to handle multiple tasks.

Skills

Communication skills

Organizational skills

Time management

Multi-tasking

Attention to detail

Customer service experience

Education

High school diploma or equivalent

Job description

Sport & Spine Physical Therapy in Portsmouth, NH seeks a proactive Patient Care Coordinator for our clinic. You will greet patients, manage front desk tasks, schedule appointments, verify insurance, and assist with registrations to ensure a welcoming experience.

Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to handle multiple tasks with confidentiality.