Patient Care & Scheduling Coordinator

Sport & Spine Physical Therapy; Portsmouth (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Sport & Spine Physical Therapy is seeking a highly motivated Patient Care Coordinator for our Portsmouth, NH clinic. You will be the first point of contact for patients, handling reception duties and coordinating with therapists to manage appointments.

Join a team focused on patient care, professional growth, and a collaborative culture. Flexible afternoon/evening shifts and a commitment to confidentiality are essential.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred but not required.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication; proficient with computers.
• Valid driver’s license and ability to handle confidential information.

Responsibilities

• Greet and welcome patients and visitors in a friendly, professional manner.
• Answer incoming calls and route to staff efficiently.
• Schedule appointments, verify insurance, and assist with patient registration.
• Maintain patient records and ensure accuracy in computer systems.
• Coordinate with therapists to manage patient appointments.
• Handle payments and insurance inquiries with confidentiality.
• Know clinic services to answer patient questions effectively.
• Demonstrate strong time management to handle multiple tasks.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Computer skills

Attention to detail

Education

High school diploma

Job description

Sport & Spine Physical Therapy is seeking a highly motivated Patient Care Coordinator for our Portsmouth, NH clinic. You will be the first point of contact for patients, handling reception duties and coordinating with therapists to manage appointments.

Join a team focused on patient care, professional growth, and a collaborative culture. Flexible afternoon/evening shifts and a commitment to confidentiality are essential.