Patient Care Coordinator: Front Desk & Scheduling Pro

Upstream Rehabilitation Inc.; Pleasant View (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, Short-/

Long-Term Disability Insurance

3 weeks PTO plus holidays

401K with company match

Annual Charity Day

Job summary

Upstream Rehabilitation Inc. is hiring for a Patient Care Coordinator in Pleasant View, TN. This entry-level role supports efficient clinic operations, manages patient intake, and delivers excellent customer service in a dynamic healthcare setting.

The PCC-I collaborates with the Clinic Director to drive clinic growth, handle referrals, scheduling, and insurance tasks, and maintain an organized front office. Full-time role with competitive benefits and opportunities to learn and grow.

Qualifications

• Communication skills - relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere and welcome calls.
• Monitor and influence arrival rate through a great customer experience.
• Manage schedule, document routing, deposits, and non-clinical paperwork.

Skills

Communication skills

Multitasking

Time management

Team collaboration

Education

High School Diploma or equivalent

Job description

Upstream Rehabilitation Inc. is hiring for a Patient Care Coordinator in Pleasant View, TN. This entry-level role supports efficient clinic operations, manages patient intake, and delivers excellent customer service in a dynamic healthcare setting.

The PCC-I collaborates with the Clinic Director to drive clinic growth, handle referrals, scheduling, and insurance tasks, and maintain an organized front office. Full-time role with competitive benefits and opportunities to learn and grow.