Patient Care Coordinator: Front Desk & Patient Access

Upstream; McMinnville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical/Dental/Vision/Life/Disability

3 weeks PTO + holidays

401K with company match

Job summary

Results Physiotherapy/AST, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in McMinnville, TN. This entry-level role supports smooth clinic operations and patient intake, collaborating with the Clinic Director to uphold Upstream values.

The PCC-I will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front office while fulfilling other duties as assigned. Full-time benefits are included.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and work with little to no supervision.
• Strong time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide customer service and maintain an inviting clinic atmosphere.
• Manage schedules, documents, deposits and non-clinical tasks.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy/AST, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in McMinnville, TN. This entry-level role supports smooth clinic operations and patient intake, collaborating with the Clinic Director to uphold Upstream values.

The PCC-I will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front office while fulfilling other duties as assigned. Full-time benefits are included.