Patient Care Coordinator — Front Desk & Scheduling

Upstream Rehabilitation Inc.; Piney Flats (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical/Dental/Vision/Life/Disability

PTO + holidays

401K match

Job summary

BenchMArk Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Piney Flats, TN. This entry-level role supports clinic operations and delivers a positive patient experience.

The PCC-I handles referrals, scheduling, insurance verification, payments, and front-office tasks, collaborating with the Clinic Director to drive efficient procedures and clinic growth. This is a full-time position with benefits.

Qualifications

• High School Diploma or equivalent.
• Communication skills - must relate well to the Business Office and Field leadership.
• Ability to multitask, attention to detail, meet deadlines, work with little supervision.
• As a team member, strong time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere and make welcome calls.
• Manage schedule, documents, deposits, and insurance reporting.

Skills

Communication skills

Multitask

Time management

Education

High School Diploma or equivalent

Job description

BenchMArk Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Piney Flats, TN. This entry-level role supports clinic operations and delivers a positive patient experience.

The PCC-I handles referrals, scheduling, insurance verification, payments, and front-office tasks, collaborating with the Clinic Director to drive efficient procedures and clinic growth. This is a full-time position with benefits.