Patient Care Coordinator - Front Desk & Scheduling Pro

HearingLife; Massapequa (NY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

PTO & Paid Holidays

Work-Life balance

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability coverage

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids

Growth and development opportunities

Job summary

A national hearing care company is seeking a Patient Care Coordinator to ensure a positive patient experience in their retail clinics. Responsibilities include attracting new patients, managing appointments, and ensuring compliance with standards. Applicants should have strong communication skills and experience in customer service. The role offers a competitive pay range of $18 - $21 per hour and various benefits, including medical insurance and growth opportunities.

Qualifications

• Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role.

Responsibilities

• Act as the face of retail clinics ensuring positive patient experience.
• Support clinic to achieve revenue goals by attracting new patients.
• Manage administrative and operational functions.
• Coordinate patient interactions and needs.

Skills

Strong interpersonal and communication skills

Exceptional organizational skills

Ability to multitask

Comfortable using technology

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

Electronic medical records (EMR) systems

Job description

A national hearing care company is seeking a Patient Care Coordinator to ensure a positive patient experience in their retail clinics. Responsibilities include attracting new patients, managing appointments, and ensuring compliance with standards. Applicants should have strong communication skills and experience in customer service. The role offers a competitive pay range of $18 - $21 per hour and various benefits, including medical insurance and growth opportunities.