Patient Care Coordinator: Front Desk & Scheduling Pro

Colorado Psychiatric; Golden (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive base pay

Medical Plan options

Dental & Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group in Golden, CO is seeking a Customer-focused Patient Care Coordinator to greet patients, register them, and guide them through check-in and scheduling. You will verify insurance, process pre-authorizations, collect co-pays, and maintain accurate records.

This full-time role offers a stable schedule Monday–Friday 8am–5pm MST, training at other clinic locations, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED.
• 1+ years of customer service experience with strong communication.
• Intermediate level of proficiency in Microsoft Office applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks to include insurance verification, pre-authorizations and/or precertification of procedures and copy required documents.
• Collects co-payments, co-insurance and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed.
• Manages medical records (maintains, files/scans, prepares for schedule).
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains logs.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Golden, CO is seeking a Customer-focused Patient Care Coordinator to greet patients, register them, and guide them through check-in and scheduling. You will verify insurance, process pre-authorizations, collect co-pays, and maintain accurate records.

This full-time role offers a stable schedule Monday–Friday 8am–5pm MST, training at other clinic locations, and a comprehensive benefits package.