Patient Care Coordinator | Front Desk & Scheduling Pro

Body Moksha Physical Therapy; Chatham (NJ); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Paid time off

Simple IRA

Medical, dental, and vision benefits

Supportive small-team environment

Training on clinic systems

Job summary

Body Moksha Physical Therapy is seeking a full-time Patient Care Coordinator to run daily front desk operations, manage scheduling, and support patient communication. The role requires organized, tech-savvy individuals who can juggle calls, check-ins, payments, and administrative tasks in a fast-paced clinic.

You will log patient data, verify paperwork, handle payments, and help keep the clinic running smoothly with attention to detail and proactive follow-up.

Qualifications

• At least 1 year of admin, front desk, or healthcare office experience.
• Comfortable managing a busy phone line and multitasking.
• Attention to detail with data entry and follow-up.
• Tech-savvy and quick to learn new systems like EMRs or scheduling tools.
• Friendly, professional, reliable and able to work independently.

Responsibilities

• Answer and manage incoming calls on our main line.
• Make outbound calls and texts to confirm upcoming evaluations and appointments, following our confirmation timeline and cutoffs.
• Greet, check in, and assist patients at the front desk.
• Schedule, reschedule, and confirm appointments.
• Follow up on incomplete intake forms.
• Rebook cancelled appointments and work the waitlist to fill open spots.
• Keep PT schedules as full as possible and minimize gaps in the day.
• Log information into Stride, including new patient profiles and package entries.
• Process patient payments and set up payment plans as needed.

Skills

Phone management

Scheduling

Billing accuracy

Data entry

Customer service

Tech-savvy

Independent work

Education

1 year admin/healthcare office experience

Tools

Stride

Spreadsheet software

Scheduling software

Job description

Body Moksha Physical Therapy is seeking a full-time Patient Care Coordinator to run daily front desk operations, manage scheduling, and support patient communication. The role requires organized, tech-savvy individuals who can juggle calls, check-ins, payments, and administrative tasks in a fast-paced clinic.

You will log patient data, verify paperwork, handle payments, and help keep the clinic running smoothly with attention to detail and proactive follow-up.