Patient Care Coordinator - Front Desk & Scheduling Pro

Professional Physical Therapy; Amagansett (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional Physical Therapy in Amagansett, NY is seeking a Patient Care Coordinator to be the first point of contact for patients, delivering exceptional customer service and ensuring a positive patient experience. The role emphasizes accurate data entry, clear communication about insurance and payments, and maintaining a welcoming, professional front desk environment.

Responsibilities include greeting patients, scheduling appointments, handling registrations, informing patients about benefits

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Education

High school diploma

Tools

Software proficiency

Job description

Professional Physical Therapy in Amagansett, NY is seeking a Patient Care Coordinator to be the first point of contact for patients, delivering exceptional customer service and ensuring a positive patient experience. The role emphasizes accurate data entry, clear communication about insurance and payments, and maintaining a welcoming, professional front desk environment.

Responsibilities include greeting patients, scheduling appointments, handling registrations, informing patients about benefits