Patient Care Coordinator: Front Desk & Scheduling

Ball State University; United States; On-site; USD 20,000 - 23,000; Part time

Job summary

Ball State University invites applications for a part-time Patient Care Coordinator within the Interprofessional Community Clinics (ICCs). You will support daily clinical operations, assist with patient registration and scheduling, and manage front-office communications and records.

This role requires organization, patient service orientation, and a proactive approach in a collaborative healthcare setting. The position is 25 hours per week, non-exempt, with no benefits.

Qualifications

• 18 months of specialized training or related experience beyond high school.
• At least 1 year of office support experience.
• Proficiency with computer systems and software.
• Clear, professional communication with diverse people.
• Strong organizational skills and ability to work autonomously.
• Proactive, initiative-driven attitude.

Responsibilities

• Register and schedule patients for ICC services.
• Answer calls, emails, and inquiries about ICC services and costs.
• Assist with check-in/out procedures for scheduled services.
• Maintain patient health records and prepare reports/disclosures as needed.
• Load insurance profiles in the EHR and assist with billing tasks.
• Support outreach events and maintain HIPAA confidentiality.

Skills

Office support

Communication

Organization

Autonomy

Computer skills

Education

18 months specialized training

Associate degree

Tools

EHR systems

Job description

Ball State University invites applications for a part-time Patient Care Coordinator within the Interprofessional Community Clinics (ICCs). You will support daily clinical operations, assist with patient registration and scheduling, and manage front-office communications and records.

This role requires organization, patient service orientation, and a proactive approach in a collaborative healthcare setting. The position is 25 hours per week, non-exempt, with no benefits.