Patient Care Coordinator: Front Desk & Scheduling

Riverside Medical Clinic; Temescal Valley (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Growth and development opportunities

Job summary

Riverside Medical Clinic is seeking a Patient Care Services Representative to support patient intake and scheduling within the Audiology department. You will verify patient information and insurance, collect co-pays, and maintain accurate records.

The role emphasizes courteous patient service, cross-training across departments, and timely communication with providers. Strong clerical and telephone skills are required, with high school education and medical office experience preferred.

Qualifications

• Education and/or Experience: High school diploma or GED required.
• Must possess good written and verbal communication skills, typing, general clerical skills and excellent telephone skills.
• Medical terminology and one year medical office experience preferred.

Responsibilities

• Verify and update patient information following registration criteria; obtain copies of insurance information.
• Collect payments and post receipts; balance and deposit daily.
• Schedule new and established patients according to clinic guidelines.
• Maintain charts and medical records; prepare charts per office procedure.
• Provide a pleasant, patient-oriented atmosphere with professional appearance and demeanor.
• Route messages and assist staff as needed; coordinate cross-training.
• Assist in training staff and support provider scheduling as required.

Skills

Communication skills

Typing

Clerical skills

Telephone skills

Medical terminology

Medical office experience

Education

High school diploma or GED

Job description

Riverside Medical Clinic is seeking a Patient Care Services Representative to support patient intake and scheduling within the Audiology department. You will verify patient information and insurance, collect co-pays, and maintain accurate records.

The role emphasizes courteous patient service, cross-training across departments, and timely communication with providers. Strong clerical and telephone skills are required, with high school education and medical office experience preferred.