Patient Care Coordinator: Scheduling & Referrals

Providence Health & Services; Seattle (WA); On-site; USD 31,161 - 48,519; Full time

Benefits offered by this job

401(k) Savings Plan

Health care benefits

Disability insurance

Paid time off

Well-being resources

Job summary

Pacific Medical Centers (PacMed) is seeking a front office professional to support primary care and specialty departments across patient referrals, registration, scheduling, and clerical tasks. You will handle phone calls, greet visitors, collect co-pays, and assist with interpreter services as needed.

We value patient-focused care and a collaborative environment. The role involves multi-discipline coordination and back-up support to ensure smooth clinic operations and exceptional service.

Qualifications

• 1 year of experience in a Medical/healthcare setting or 2 years in a Customer Service role.
• 6 months of recent receptionist or front desk experience.

Responsibilities

• Manage patient referrals, registration, and scheduling.
• Answer phones, greet visitors, and provide clerical support.
• Coordinate interpreter services when needed.
• Collect co-payments and handle office supplies.

Skills

Customer service

Receptionist skills

Phone etiquette

Job description

Pacific Medical Centers (PacMed) is seeking a front office professional to support primary care and specialty departments across patient referrals, registration, scheduling, and clerical tasks. You will handle phone calls, greet visitors, collect co-pays, and assist with interpreter services as needed.

We value patient-focused care and a collaborative environment. The role involves multi-discipline coordination and back-up support to ensure smooth clinic operations and exceptional service.