Patient Care Coordinator

Providence; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence PacMed Clinics in Seattle is seeking a friendly front office professional to manage patient referrals, registration, and scheduling across primary care and specialty departments.

You will answer phones, greet visitors, handle clerical tasks, and assist with co-pay collection and supply maintenance, ensuring a smooth patient flow. Interpreter services may be arranged as needed to support diverse patients.

Qualifications

• 1 year of experience in a Medical/healthcare setting; or 2 years of experience in a Customer Service role.
• 6 months of recent receptionist or front desk experience.
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Manage patient referrals and registrations; schedule appointments.
• Answer phones, greet visitors, and provide clerical services.

Skills

Customer service

Receptionist/front desk

Medical terminology

Job description

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed.

Providence caregivers are not simply valued - they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in a Medical/healthcare setting; or
• 2 years of experience in a Customer Service role.
• 6 months of recent receptionist or front desk experience.

Preferred qualifications:

• 3 months of related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering ourmissionto advocate, educate and provide extraordinary care.