Patient Access & Scheduling Specialist

Pacific Medical Centers; Seattle (WA); On-site; USD 31,000 - 49,000; Full time

Job summary

Pacific Medical Centers is seeking a friendly and organized front desk receptionist to support our primary care and specialty departments in Seattle. You will handle patient referrals, registrations, scheduling, scanning and provide customer service with a smile.

Responsibilities include answering calls, greeting visitors, managing co-pays, coordinating same-day appointments across disciplines, and arranging interpreter services when needed.

Qualifications

• 1 year of healthcare setting experience or 2 years of customer service experience.
• 6 months of recent receptionist/front desk experience.
• 3 months of related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Manage patient referrals and registrations.
• Schedule patient appointments and coordinate multiple same-day appointments across disciplines.
• Answer phones, greet visitors and provide clerical support.
• Process co-pays and maintain office supplies.
• Arrange interpreter services as needed.

Skills

Customer service

Healthcare front desk

Multitasking

Job description

Pacific Medical Centers is seeking a friendly and organized front desk receptionist to support our primary care and specialty departments in Seattle. You will handle patient referrals, registrations, scheduling, scanning and provide customer service with a smile.

Responsibilities include answering calls, greeting visitors, managing co-pays, coordinating same-day appointments across disciplines, and arranging interpreter services when needed.