Patient Care Coordinator: Front Desk & Scheduling

Complete Care Centers; Ocala (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Sick Leave

Paid Holidays + Floating Holiday

Company‑Paid Life Insurance

Short‑Term Disability

Job summary

Complete Care Centers in Ocala, FL is seeking a Care Coordinator (Admin) to welcome patients, coordinate appointments across services, and support insurance and demographics data.

This full-time role emphasizes organized, compassionate front‑office work, proactive outreach, and accurate documentation in the EHR to ensure a smooth patient journey.

No healthcare experience? We provide comprehensive training to help you grow within a fast-paced, patient‑centered team.

Qualifications

• Previous front desk or medical office experience preferred.
• Strong communication and empathy when interacting with patients.
• Excellent organizational and multitasking skills.
• Ability to navigate EHR and scheduling systems.

Responsibilities

• Welcome patients and create a positive first impression during every visit.
• Schedule, confirm, and coordinate appointments across multiple healthcare services.
• Perform appointment reminders, compliance calls, and proactive outreach.
• Collect and verify insurance and demographic information accurately.
• Assist patients with questions regarding appointments, payments, and next steps.
• Maintain complete and accurate documentation within the EHR.
• Coordinate with providers and teammates to ensure a seamless patient experience.
• Support insurance authorization workflows and follow up on approvals to reduce delays.

Skills

Patient-focused

Organized

Scheduling

Communication

Job description

Complete Care Centers in Ocala, FL is seeking a Care Coordinator (Admin) to welcome patients, coordinate appointments across services, and support insurance and demographics data.

This full-time role emphasizes organized, compassionate front‑office work, proactive outreach, and accurate documentation in the EHR to ensure a smooth patient journey.

No healthcare experience? We provide comprehensive training to help you grow within a fast-paced, patient‑centered team.