Patient Care Coordinator - Front Desk & Scheduling

Benchmark Physical Therapy; Austell (GA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, STD & L

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator I to join our Austell, GA clinic. This entry-level office role supports clinic growth through efficient patient intake processes, collaboration with the Clinic Director, and a focus on excellent customer service.

The PCC-I handles scheduling, insurance verification, front-office organization, and other duties to maintain a smooth patient experience in a full-time setting.

Qualifications

• Must have strong customer service skills.
• Able to multitask across several computer programs.
• Excellent communication and teamwork abilities.

Responsibilities

• Collect money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Provide outstanding customer service and maintain a welcoming front desk.
• Create an inviting clinic atmosphere and manage front-office operations.
• Monitor patient arrival rate and ensure smooth clinic flow.
• Manage schedules, non-clinical documents, and deposits.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or equivalent

Tools

Multiple computer programs

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator I to join our Austell, GA clinic. This entry-level office role supports clinic growth through efficient patient intake processes, collaboration with the Clinic Director, and a focus on excellent customer service.

The PCC-I handles scheduling, insurance verification, front-office organization, and other duties to maintain a smooth patient experience in a full-time setting.