Clinic Experience & Scheduling Coordinator

urpt; Austell (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, STD/LTD

3 weeks Paid Time Off + holidays

401K + company match

Job summary

BenchMark Physical Therapy is seeking a Patient Care Coordinator to join our Austell, GA clinic. This entry-level role focuses on maintaining smooth daily clinic operations and delivering excellent customer service to patients and referring offices.

The PCC-I supports clinic growth through efficient intake and practice management, working with the Clinic Director to uphold Upstream Rehabilitation standards and values.

Qualifications

• Excellent customer service skills.
• Ability to multitask and manage multiple computer programs.
• Strong organizational skills and attention to detail.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide customer service in a clinic setting.
• Create an inviting clinic atmosphere.
• Make welcome calls to patients.
• Monitor arrival rate and improve patient experience.

Skills

Communication

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy is seeking a Patient Care Coordinator to join our Austell, GA clinic. This entry-level role focuses on maintaining smooth daily clinic operations and delivering excellent customer service to patients and referring offices.

The PCC-I supports clinic growth through efficient intake and practice management, working with the Clinic Director to uphold Upstream Rehabilitation standards and values.