Patient Care Coordinator: Clinic Operations & Scheduling

Benchmark Physical Therapy; Pell City (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Charity Day

Insurance package

401K match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Pell City clinic. This entry-level office role focuses on smooth daily operations and excellent customer service.

The PCC-I collaborates with the Clinic Director to carry out efficient clinic procedures. Responsibilities include patient intake, scheduling, insurance verification, and front desk support in a collaborative, patient-focused environment.

Qualifications

• High School Diploma or equivalent.
• Excellent communication skills with patients and staff.
• Ability to multitask and manage details in a fast-paced front-office setting.
• Strong time management and presentation abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits and coordinate calendars.
• Provide exceptional customer service and welcoming clinic atmosphere.
• Make welcome calls and improve arrival rates.
• Manage non-clinical documentation and deposits.
• Monitor inventory and support clinic operations.

Skills

Communication skills

multitask

Time management

Presentation skills

Education

High School Diploma

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Pell City clinic. This entry-level office role focuses on smooth daily operations and excellent customer service.

The PCC-I collaborates with the Clinic Director to carry out efficient clinic procedures. Responsibilities include patient intake, scheduling, insurance verification, and front desk support in a collaborative, patient-focused environment.