Patient Care Coordinator - Front Desk & Records

Optum; Beeville (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Beeville, TX to support clinic operations and patient care. The role covers patient registration, insurance verification, payments, and appointment scheduling while ensuring accurate records and effective communication with patients and staff.

The position requires a High School Diploma or GED and at least 1 year of customer service experience.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience with strong communication skills in person and on the phone.
• Intermediate proficiency with Microsoft applications (MS Office).
• Preferred: 1+ years of medical office experience, data entry and EMR use.
• Experience with ICD-10/CPT coding and medical terminology is a plus.

Responsibilities

• Greet patients and manage wait times.
• Complete check-in/check-out tasks including insurance verification and pre-authorizations.
• Collect co-pays/coinsurance/deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and answer phones; schedule appointments.
• Maintain medical records and logs; handle requests for records release.

Skills

Customer service

Communication skills

MS Office

Education

High School Diploma/GED

Tools

EMR systems

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Beeville, TX to support clinic operations and patient care. The role covers patient registration, insurance verification, payments, and appointment scheduling while ensuring accurate records and effective communication with patients and staff.

The position requires a High School Diploma or GED and at least 1 year of customer service experience.