Patient Care & Scheduling Specialist

Total-Vision-5; Riverside (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Total Vision LLC is a Riverside, CA-based optometry group seeking a friendly front desk receptionist to greet patients, manage check-in, answer calls, and schedule appointments at our Riverside practices. You will verify insurance, audit claims, maintain patient records in the EHR, and support recall and chart preparation while ensuring a welcoming, efficient patient experience.

Bilingual English/Spanish is a plus; prior ophthalmic/medical office experience is helpful but not required.

Qualifications

• High school diploma or GED required.
• Bilingual in English/Spanish preferred.
• Experience in ophthalmic/medical industry is a plus but not required.

Responsibilities

• Greet patients warmly and manage front-desk check-in.
• Answer phones, schedule appointments, and transcribe messages.
• Verify insurance eligibility and audit claims as needed.

Skills

Bilingual English/Spanish

Communication skills

Multi-tasking

Education

High school diploma or GED

Job description

Total Vision LLC is a Riverside, CA-based optometry group seeking a friendly front desk receptionist to greet patients, manage check-in, answer calls, and schedule appointments at our Riverside practices. You will verify insurance, audit claims, maintain patient records in the EHR, and support recall and chart preparation while ensuring a welcoming, efficient patient experience.

Bilingual English/Spanish is a plus; prior ophthalmic/medical office experience is helpful but not required.