Patient Care Coordinator (Franklin/Westhaven)

US Physical Therapy; Franklin (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision and Basic Life

AD&D Insurance

Flexible Spending Accounts

Health Savings Accounts

Generous Paid Time Off

6 paid holidays

401(k) matching

Supplemental Life, Short- & Long-Term

Disability Insurance

Health & Wellness Program

Employee Assistance Program

Voluntary Benefits (Critical Illness,

Accident, Hospital Indemnity & ID

Watchdog

Job summary

STAR Physical Therapy is seeking a Part-time Patient Care Coordinator in Franklin/Westhaven to deliver outstanding customer service and handle essential administrative tasks. You will be the first voice and face for patients, guiding them through visits and coordinating with staff and providers.

Ideal candidates have a High School Diploma, 1+ year medical office receptionist experience, and familiarity with EMR systems and Microsoft Office.

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office.
• Familiarity with Electronic Medical Records; Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization.

Responsibilities

• Provide exceptional customer service and administrative support in the clinic.
• Serve as first point of contact for patients and visitors.
• Maintain orderly treatment, reception, and storage areas.
• Communicate effectively with staff, physician offices, patients, and insurers.
• Assist with patient care as needed.

Skills

Customer service

Communication

Office administration

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Medical Records (EMR)

Raintree

Job description

Patient Care Coordinator (Franklin/Westhaven)

• Part-time

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

We are committed to:

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission:

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization

Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply