Patient Care Coordinator: Front Desk & Liaison

Agence PROvidence; Oregon City (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering exceptional service both in person and by phone. The role ensures smooth administrative flow and acts as a liaison between patients and providers while supporting front and back office duties with increasing independence.

We value a candidate with at least 1 year in a medical setting and EMR experience, capable of handling confidential information with discretion in a

Qualifications

• 1 year experience in medical/healthcare setting.
• Experience delivering high-level customer service in a fast-paced environment with confidential data.
• EMR experience.

Responsibilities

• Serve as first point of contact for patients and visitors, in person or by phone.
• Support front and back office duties with increasing independence.
• Act as liaison between patients and providers throughout administrative flow.

Skills

Customer service

Discretion

Communication

Tools

EMR

Job description

Providence is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering exceptional service both in person and by phone. The role ensures smooth administrative flow and acts as a liaison between patients and providers while supporting front and back office duties with increasing independence.

We value a candidate with at least 1 year in a medical setting and EMR experience, capable of handling confidential information with discretion in a