Neurology Patient Care Coordinator — EMR & Front Desk

Providence Health & Services; Medford (OR); On-site; USD 29,000 - 44,000; Part time

Job summary

Providence Health & Services seeks a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering excellent service in person or by phone. The role also acts as a liaison between patients and providers through the administrative flow, improving the patient experience and clinic operations.

Typically supporting front and back-office duties with growing independence, the coordinator ensures smooth service delivery and supports Providence's mission.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact for patients and visitors in person or by phone.
• Act as liaison between patients and providers throughout the administrative flow of the patient experience.
• Perform front and back-office duties with increasing independence to support clinic operations.

Skills

Healthcare experience

Customer service

EMR experience

Job description

Providence Health & Services seeks a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering excellent service in person or by phone. The role also acts as a liaison between patients and providers through the administrative flow, improving the patient experience and clinic operations.

Typically supporting front and back-office duties with growing independence, the coordinator ensures smooth service delivery and supports Providence's mission.