Patient Care Coordinator: Front Desk & Growth (PT Clinic)

Mountain Land Physical Therapy, Inc; Provo, Northern (UT, KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Mountain Land Physical Therapy, Inc. is seeking a friendly Patient Care Coordinator (Front Desk / Medical Receptionist) in Provo to manage scheduling and payments while ensuring a welcoming patient experience from check-in to check-out.

We provide complete training and mentorship, making this a great fit for candidates with front office experience or those new to healthcare, with full-time hours and a supportive clinic culture in Utah.

Qualifications

• High school diploma or equivalent required.
• Experience in front office, medical receptionist, hospitality, or customer service preferred.
• Proficient with computers and quick to learn new software.
• Excellent communication, attention to detail, and ability to multitask.
• Friendly, team-oriented, professional demeanor; healthcare setting willing to learn.

Responsibilities

• Greet and check in patients and set a welcoming tone.
• Manage provider schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with customer service.
• Maintain HIPAA compliance and confidentiality in all interactions.
• Keep front desk and waiting area organized and welcoming.
• Update patient information accurately as needed.

Skills

Customer service

Multitasking

Communication

Office software

HIPAA compliance

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Mountain Land Physical Therapy, Inc. is seeking a friendly Patient Care Coordinator (Front Desk / Medical Receptionist) in Provo to manage scheduling and payments while ensuring a welcoming patient experience from check-in to check-out.

We provide complete training and mentorship, making this a great fit for candidates with front office experience or those new to healthcare, with full-time hours and a supportive clinic culture in Utah.