Patient Care Coordinator: Front Desk & Careflow

Talentify; Farr West (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

PTO

Paid Holidays

HSA/FSA

Employee Vision Discount Program

Job summary

AEG seeks a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization. You will coordinate across care teams to ensure a seamless patient experience and support documentation, billing, and communication.

The role requires strong organizational and communication skills, the ability to manage multiple tasks, and a commitment to patient confidentiality in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Familiar with EMR and practice management systems.
• Strong communication and patient-centered service.
• Ability to manage multiple priorities.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule patient appointments and optimize provider schedules.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance eligibility and patient demographics in EMR.
• Explain coverage and patient financial responsibility.
• Prepare patient charts and documentation before visits.
• Record charges and payments in EMR and balance accounts.
• Run reports to ensure charges are billed and up to date.
• Monitor patient flow and provider schedules for bottlenecks.
• Communicate wait times and next steps to patients.
• Coordinate with clinical/optical teams for smooth visits.
• Support retention through recalls and follow-ups.

Skills

Communication skills

Organization

Teamwork

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

EMR software

Job description

AEG seeks a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization. You will coordinate across care teams to ensure a seamless patient experience and support documentation, billing, and communication.

The role requires strong organizational and communication skills, the ability to manage multiple tasks, and a commitment to patient confidentiality in a fast-paced environment.