Patient Care Coordinator: Scheduling & Care Flow

Talentify; Jeannette (Westmoreland County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, verify insurance, schedule appointments, and document demographics in EMR to ensure accurate records.

The role emphasizes clear communication, organization, and collaboration with clinicians and staff to deliver a smooth, patient-centered experience. You will also handle reminders, billing inquiries, and follow-up outreach to support a positive visit.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR/practice management systems.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication with patient focus.
• Ability to collaborate across clinical and optical teams.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors professionally and act as primary contact.
• Answer calls, respond to inquiries, and manage emails in a timely manner.
• Schedule appointments and assist with provider schedule optimization.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Confidentiality

Education

High school diploma

Tools

EMR

Practice management systems

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, verify insurance, schedule appointments, and document demographics in EMR to ensure accurate records.

The role emphasizes clear communication, organization, and collaboration with clinicians and staff to deliver a smooth, patient-centered experience. You will also handle reminders, billing inquiries, and follow-up outreach to support a positive visit.