Patient Care Coordinator & Front Desk Advocate

Pelvic Therapy Specialists, PC; Boulder (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Annual Team Incentive Plan

PCC Performance Bonus

401(k) 4% Match

PTO 15-20 days (year 1–2)

PTO 20 days (year 5)

Health insurance (50% premium)

Dental & Vision

Job summary

Pelvic Therapy Specialists, PC is seeking a Patient Care Administrative Specialist / Medical Receptionist for in-person duties at our Boulder clinic. You’ll be the first friendly face, handling front desk tasks, patient check-in, scheduling, and basic admin to ensure a smooth patient experience.

We offer competitive hourly pay, bonus opportunities, a 401(k) with company match, and generous PTO. This long-term role rewards reliability, empathy, and professional communication.

Qualifications

• Relational warmth: You are naturally empathetic and comfortable discussing sensitive health topics.
• Operational strength: You enjoy structure and processes, comfortable with EMR/scheduling systems.
• Long-term mindset: Seeking a stable, long-term work home.

Responsibilities

• Be a Patient Advocate: provide a warm welcome and set the tone for patient experience.
• Orchestrate the Schedule: manage clinic calendar and waitlist software to maximize access.
• Collaborate & Grow: participate in weekly management meetings and suggest improvements.
• Master the Details: manage intake forms and ensure smooth operations with minimal collection duties.

Job description

Pelvic Therapy Specialists, PC is seeking a Patient Care Administrative Specialist / Medical Receptionist for in-person duties at our Boulder clinic. You’ll be the first friendly face, handling front desk tasks, patient check-in, scheduling, and basic admin to ensure a smooth patient experience.

We offer competitive hourly pay, bonus opportunities, a 401(k) with company match, and generous PTO. This long-term role rewards reliability, empathy, and professional communication.