Patient Care Coordinator

Pelvic Therapy Specialists, PC; Boulder (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Annual Team Incentive Plan

PCC Performance Bonus

401(k) 4% Match

PTO 15-20 days (year 1–2)

PTO 20 days (year 5)

Health insurance (50% premium)

Dental & Vision

Job summary

Pelvic Therapy Specialists, PC is seeking a Patient Care Administrative Specialist / Medical Receptionist for in-person duties at our Boulder clinic. You’ll be the first friendly face, handling front desk tasks, patient check-in, scheduling, and basic admin to ensure a smooth patient experience.

We offer competitive hourly pay, bonus opportunities, a 401(k) with company match, and generous PTO. This long-term role rewards reliability, empathy, and professional communication.

Qualifications

• Relational warmth: You are naturally empathetic and comfortable discussing sensitive health topics.
• Operational strength: You enjoy structure and processes, comfortable with EMR/scheduling systems.
• Long-term mindset: Seeking a stable, long-term work home.

Responsibilities

• Be a Patient Advocate: provide a warm welcome and set the tone for patient experience.
• Orchestrate the Schedule: manage clinic calendar and waitlist software to maximize access.
• Collaborate & Grow: participate in weekly management meetings and suggest improvements.
• Master the Details: manage intake forms and ensure smooth operations with minimal collection duties.

Job description

Patient Care Administrative Specialist / Medical Receptionist (In Person)

Not an active search. Applications are welcome for a long-term front desk role in Boulder.

Find Your Professional Home

Are you looking for a role that offers both meaningful connection and long-term stability? At Pelvic Therapy Specialists, we are more than just a medical office; we are a dedicated team of therapists and support staff working together to change lives.

Why You Will Love Working Here (Total Rewards)

We believe that when we take care of our team, our team takes care of our patients. We have designed a compensation package that offers financial security and rewards your commitment to our shared success.

• Competitive Pay: $18.80 - $23.25/hour (Dependent on experience).
• Double Bonus Opportunity: We reward your impact. You are eligible for our Annual Team Incentive Plan (approx. 3% target) plus a weekly PCC Performance Bonus
• Secure Your Future: We offer a 401(k) with a 4% Company Match immediately upon eligibility. This benefit is available to BOTH Full-Time and Part-Time staff.
• Time to Recharge (Full-Time): We value your well-being. Start with 3 Weeks (15 Days) of PTO per year. We reward longevity, increasing this to 17 days at year 2 and 4 weeks (20 days) at year 5.
• Health & Wellness (Full-Time): We pay 50% of your Health Insurance premium (Employee Only) and offer Dental and Vision plans.

The Role: Connection Meets Competence

This position is perfect for someone who loves building relationships but also takes pride in running a tight ship. As the first point of contact, you set the tone for the entire patient experience.

• Be a Patient Advocate: Many of our patients are navigating sensitive, intimate health challenges. You will provide the warm, unshakeable welcome that makes them feel safe and ready to heal.
• Orchestrate the Schedule: You will manage the clinic’s calendar along with other PCCs to maximize patient access, filling gaps and overseeing our automated waitlist software so our therapists can focus on care.
• Collaborate & Grow: You aren’t just a worker bee; you are a voice at the table. You will participate in weekly management meetings, offering ideas to improve our clinic flow.
• Master the Details: From closing nervous patients to managing intake forms, your attention to detail ensures our operations run smoothly. Note we use a simplified revenue model and there are very minimal colleciton duties.

Who We Are Looking For

• Relational Warmth: You are naturally empathetic and possess the maturity to discuss sensitive health topics with grace - truly guiding patients on their healing journey
• Operational Strength: You enjoy structure and processes. You are comfortable with technology (EMR/Scheduling systems) and rarely let a detail slip through the cracks.
• Long-Term Mindset: You are looking for a stable work home where you can learn, grow, and stay for years to come.