Patient Care Coordinator - Float at Multiple Sites

Pro Spine and Pain; Franklin (WI); On-site; USD 33,000 - 42,000; Full time

Job summary

Qualifications

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Ability to provide excellent customer service under pressure.
• Leadership qualities and teamwork experience.
• Familiarity with Microsoft Office.

Responsibilities

• Greet and register patients on arrival.
• Verify insurance and demographics at each visit.
• Explain outstanding balances and collect funds.
• Collect co-pays and issue receipts.
• Schedule appointments per guidelines and answer calls.
• Direct multi-line phone inquiries to appropriate locations.
• Provide general ASC/clinic procedure information.
• Maintain waiting area cleanliness and patient dignity.
• Coordinate with providers to minimize delays.
• Assist distressed patients and coordinate transportation when needed.
• Sign in vendors and ensure proper identification.

Skills

Customer service

Communication

Organizational skills

Leadership qualities

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description