Patient Care Coordinator: Clinic Operations & Growth

Benchmark Physical Therapy; Athens (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Benefits package

Paid time off

401K with company match

Job summary

BenchMark Physical Therapy in Athens, TN is seeking a Full Time Patient Care Coordinator to join our clinic. You will help manage front-office operations, coordinate patient referrals, verify insurance, and support the Clinic Director in delivering smooth daily procedures.

The role emphasizes customer service, multitasking across computer programs, and contributing to a welcoming patient experience. Benefits and work-life aspects are highlighted in the description.

Qualifications

• High School Diploma or equivalent required.
• Strong communication with Business Office and Field leadership.
• Ability to multitask and meet deadlines with minimal supervision.
• Team-oriented with efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service and create an inviting clinic atmosphere.
• Make welcome calls for new referrals and patients.
• Monitor and influence arrival rate through a great customer experience.
• Assist with basic practice management tasks.
• Manage schedules efficiently and handle document routing.

Skills

Communication

Multitasking

Time management

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Athens, TN is seeking a Full Time Patient Care Coordinator to join our clinic. You will help manage front-office operations, coordinate patient referrals, verify insurance, and support the Clinic Director in delivering smooth daily procedures.

The role emphasizes customer service, multitasking across computer programs, and contributing to a welcoming patient experience. Benefits and work-life aspects are highlighted in the description.