Patient Care Coordinator: Front Office Growth, PTO & 401K

Peak Physical Therapy; Johnson City (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401K + Company Match

Paid Time Off

Job summary

Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Johnson City, TN clinic. The PCC-I will support clinic growth, manage patient intake processes, and collaborate with the Clinic Director to ensure efficient front-office operations.

Responsibilities include greeting patients, scheduling referrals, verifying insurance, and handling payments with a focus on excellent customer service and accuracy.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask across multiple computer programs.

Responsibilities

• Greets clinic visitors in a friendly manner.
• Schedules referrals and patient visits.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintain an organized front-office workspace.
• Support clinic growth through effective patient intake processes.

Skills

Communication skills

Multitask

Time management

Presentation skills

Organizational detail

Deadline adherence

Education

High School Diploma or equivalent

Job description

Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Johnson City, TN clinic. The PCC-I will support clinic growth, manage patient intake processes, and collaborate with the Clinic Director to ensure efficient front-office operations.

Responsibilities include greeting patients, scheduling referrals, verifying insurance, and handling payments with a focus on excellent customer service and accuracy.