Patient Care & Clinic Experience Coordinator

Benchmark Physical Therapy; Acworth (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401K + company match

Job summary

BenchMark Physical Therapy in Acworth, GA is looking for a Patient Care Coordinator I to support clinic operations and patient intake. This entry-level role emphasizes strong customer service, multitasking across computer systems, and friendly patient interactions.

You will greet patients, schedule referrals, verify insurance, maintain the front office, and collaborate with the Clinic Director to ensure smooth daily workflows and an inviting patient experience.

Qualifications

• Entry-level office role responsible for daily clinic operations.
• Excellent customer service skills are required.
• Ability to multitask across multiple computer programs.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls; monitor and influence arrival rate.
• Manage schedule efficiently.
• Manage document routing.
• Manage deposits.
• Monitor clinic inventory.
• Attend required training; complete quarterly compliance training.

Skills

Customer service

Multitasking

Time management

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Acworth, GA is looking for a Patient Care Coordinator I to support clinic operations and patient intake. This entry-level role emphasizes strong customer service, multitasking across computer systems, and friendly patient interactions.

You will greet patients, schedule referrals, verify insurance, maintain the front office, and collaborate with the Clinic Director to ensure smooth daily workflows and an inviting patient experience.