Patient Care Coordinator – Clinic Growth & Experience Lead

Benchmark Physical Therapy and Wellness Center, LLC; Lafayette (LA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401K + company match

Paid Time Off

Job summary

Physiofit, part of Upstream Rehabilitation, seeks a Patient Care Coordinator in Lafayette, LA to support clinic growth and patient intake efficiency. You will collaborate with the Clinic Director to execute practice management tasks and foster a welcoming, compliant clinic environment.

Responsibilities include patient scheduling, referrals, deposits, and insurance reporting while maintaining a high level of customer service. This is a full-time role with strong growth potential.

Qualifications

• High School Diploma or equivalent.
• Strong communication skills with business office and field leadership.
• Ability to multitask and manage details with minimal supervision.
• Good time management and presentation abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere and handle welcome calls.
• Monitor arrival rate through excellent customer experience.
• Manage the schedule and non-clinical documentation.
• Handle deposits and clinic inventory.
• Manage caseload, discharge candidates, progress notes and insurance reporting.
• Attend quarterly compliance training and trainings with TFTs for updates.

Skills

Communication

Multitasking

Time management

Presentation

Education

High School Diploma or equivalent

Job description

Physiofit, part of Upstream Rehabilitation, seeks a Patient Care Coordinator in Lafayette, LA to support clinic growth and patient intake efficiency. You will collaborate with the Clinic Director to execute practice management tasks and foster a welcoming, compliant clinic environment.

Responsibilities include patient scheduling, referrals, deposits, and insurance reporting while maintaining a high level of customer service. This is a full-time role with strong growth potential.