Patient Care Coordinator: 4-Day Week, 36 Hours

Concord Hospital Health System; Warner (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Concord Hospital Health System in New Hampshire is seeking a patient care coordinator (PCC) to support patient registration, referral coordination, and phone management. You will be the primary access point for patients and families, ensuring timely, efficient, and compassionate service.

The role involves greeting patients, verifying insurance, scheduling appointments, and maintaining medical records, while working both independently and as part of a team to support a patient-centered medical

Qualifications

• High school diploma or GED required; annual competency exam.
• Proven customer service experience.
• Knowledge of medical office operations (scheduling, registration, referrals, authorizations).

Responsibilities

• Greets and assists patients; collects signatures and follows CHMG policies.
• Obtains and verifies insurance and demographics; educates on resources.
• Facilitates coordination between primary, specialty, and ancillary services.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Tools

Electronic Medical Records

Scheduling software

Billing & coding knowledge

Job description

Concord Hospital Health System in New Hampshire is seeking a patient care coordinator (PCC) to support patient registration, referral coordination, and phone management. You will be the primary access point for patients and families, ensuring timely, efficient, and compassionate service.

The role involves greeting patients, verifying insurance, scheduling appointments, and maintaining medical records, while working both independently and as part of a team to support a patient-centered medical