Patient Care Coordinator

Olympic Dermatology and Laser Clinic; Washington; On-site; USD 36,000 - 48,000; Full time

Job summary

Olympic Dermatology and Laser Clinic in Washington is seeking a Patient Care Coordinator to provide a welcoming front-desk experience for patients, partners, and vendors.

The role involves scheduling appointments, handling high-volume calls, collecting copays and balances, and updating patient records with care and accuracy. Strong communication and organization are essential in this fast-paced clinic.

Qualifications

• High School diploma or GED required.
• One year of experience as a medical receptionist preferred.
• Exceptional customer service skills are essential.
• Highly organized, self-motivated and detail oriented.
• Must be able to perform each essential duty satisfactorily.

Responsibilities

• Scheduling and rescheduling patient appointments.
• Answering a high volume of telephone calls in a friendly and helpful manner.
• Collecting copayments, deductibles, and other balances due at the time of service.
• Accurately collecting patient demographic and billing information; scanning insurance cards and updating records.
• Have a working knowledge of skin care products and cosmetic services.
• Scanning charts and other data entry.
• Other duties as requested.

Skills

Customer service

Communication

Detail oriented

Independent worker

Education

High School diploma or GED

Tools

Data entry

Job description

Job Description

Job Description

Join our Team!

Are you an experienced candidate who can provide exceptional customer service? We are looking for a Patient Care Coordinator to join our team! The Patient Care Coordinator is responsible for providing a welcoming office environment for our patients, partners, and vendors. The successful candidate has a bright and shiny personality, must love working with people, is detail-oriented, and learns quickly in a fast-paced setting. They should be capable of working independently, take initiative, and have excellent communication skills with an outstanding professional presentation.

Job Duties Include:

• Scheduling and rescheduling patient appointments
• Answering a high volume of telephone calls in a friendly and helpful manner
• Collecting copayments, deductibles, and other balances due at the time of service.
• Accurately collecting patient demographic and billing information. Scanning insurance cards, documents and updating information in the database as needed
• Have a working knowledge of skin care products and cosmetic services
• Scanning charts and other data entry
• Other duties as requested

Required Qualifications:High School diploma or general education degree (GED); Must have one year of previous experience as a medical receptionist; Must have exceptional customer service skills, be highly organized, self-motivated and very detail oriented. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.