Patient Care Coordinator

Healogics Wound Care & Hyperbaric Services LLC; Springfield (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Healogics Wound Care & Hyperbaric Services LLC is seeking a detail‑oriented office administrator in Massachusetts to support daily patient flow, scheduling, billing, and chart management within a medical setting. The role emphasizes accuracy, confidentiality, and teamwork in a fast-paced clinic environment.

The position requires strong organizational and communication skills, experience with medical office procedures, and the ability to handle sensitive patient information.

Qualifications

• High School Diploma or GED; Associate’s degree preferred
• Minimum of two years office administration experience, preferably in a medical setting
• Prior medical coding experience preferred

Responsibilities

• Coordinate with Center leadership to maximize daily patient census.
• Participate in staff meetings to support Center functions.
• Greet patients and visitors; route calls to appropriate staff.
• Manage patient communications: scheduling, rescheduling, and reminders.
• Process provider scheduling per care continuum model.
• Obtain and verify patient insurance information, including pre-certifications and pre-authorizations.
• Enter patient charges; verify and reconcile as directed.
• Assemble and maintain patient charts; ensure data accuracy.
• Coordinate/arrange ancillary testing with hospital departments.
• Arrange patient transportation as needed.
• Maintain office equipment and supplies.
• Perform other duties as required.

Skills

Customer service

Communication

Organizational skills

Typing 60 wpm

Microsoft Office

Confidentiality

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Healogics Wound Care & Hyperbaric Services LLC is seeking a detail‑oriented office administrator in Massachusetts to support daily patient flow, scheduling, billing, and chart management within a medical setting. The role emphasizes accuracy, confidentiality, and teamwork in a fast-paced clinic environment.

The position requires strong organizational and communication skills, experience with medical office procedures, and the ability to handle sensitive patient information.