Patient Care Concierge & Scheduler

Healogics LLC; Middleburg Heights (OH); Presencial; USD 25 000 - 30 000; Tempo integral

Resumo da oferta

Healogics LLC is a leading provider of advanced wound care in the United States, delivering patient-centered care across 600+ sites. The role focuses on administrative support in our patient-facing centers, ensuring accurate data entry, scheduling, insurance verification, and chart maintenance to support clinicians and improve patient outcomes.

This position requires strong Microsoft Office skills, excellent communication, confidentiality, and the ability to manage multiple tasks in a fast-paced

Qualificações

• High School Diploma or GED; Associate’s degree preferred.
• Minimum of two or more years office administration experience, preferably in a medical setting.
• Prior medical coding experience preferred.

Responsabilidades

• Coordinates with leadership to maximize daily patient census.
• Greets patients and visitors, answers and routes calls to staff.
• Manages patient scheduling, rescheduling and appointment reminders.
• Obtains and verifies patient insurance information, including pre-certifications.
• Enters data and collects charges in databases; reconciles charges as directed.
• Assembles patient charts, maintains records, and checks data completeness.
• Coordinates/schedules ancillary testing and patient transportation as needed.
• Maintains office equipment and supplies; supports additional duties as required.

Conhecimentos

Microsoft Office

Customer service

Communication skills

Organization/time management

Typing 60 wpm

Confidentiality

Teamwork

Formação académica

High School Diploma or GED

Associate’s degree preferred

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Healogics LLC is a leading provider of advanced wound care in the United States, delivering patient-centered care across 600+ sites. The role focuses on administrative support in our patient-facing centers, ensuring accurate data entry, scheduling, insurance verification, and chart maintenance to support clinicians and improve patient outcomes.

This position requires strong Microsoft Office skills, excellent communication, confidentiality, and the ability to manage multiple tasks in a fast-paced