Patient Care Coordinator

Beltone; Clarksville (TN); On-site; USD 21,000 - 22,000; Part time

Job summary

Beltone is seeking a Part-Time Patient Care Coordinator in Clarksville, TN to support patient care and clinic operations. This role emphasizes strong customer service, organization, and teamwork in a healthcare setting.

You will assist patients, manage appointments, handle communications, and help maintain an efficient, compliant office environment. Prior office or customer service experience is preferred.

Qualifications

• High School diploma or equivalent.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Provide administrative support and office tasks.
• Assist patients and liaise with the Hearing Care Professional.
• Manage appointments and track patient engagement.
• Support local marketing efforts and community referrals.
• Handle incoming calls and follow up with patients.
• Process clinic forms to ensure HIPAA/state compliance.
• Manage payments, reconciliations, and inventory.
• Maintain a clean, welcoming office environment.

Skills

Customer service

Teamwork

Self-motivated

Education

High School diploma or equivalent

Tools

MS Office

Job description

Patient Care Coordinator - Part Time

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently.
• Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales : Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication : Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment : Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $15-16/hr

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse
backgrounds.