Patient Care Coordinator

HCA Healthcare, Inc.; Prosper (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition assistance

Job summary

HCA Healthcare, Inc. is seeking a Patient Care Representative to provide patient-focused support in a fast-paced clinic environment. You will assist with check-ins, insurance verification, and customer service while coordinating with clinical staff to ensure accurate, timely information and a welcoming patient experience.

The role emphasizes compassionate care, teamwork, and adherence to policies. Training and ongoing development are available within CareNow urgent care networks.

Qualifications

• 1 year of clinical experience in a patient care setting preferred.
• Obtain BLS certification within 30 days of start.
• Strong customer service skills.
• Ability to work with multiple computer programs.
• Military MOS/AFSC matches may apply.

Responsibilities

• Check-in patients in a timely manner with adherence to Web Check-in processes.
• Answer clinic phone calls and route questions as needed.
• Verify insurance information timely and accurately.
• Follow occupational client's preference card and procedures.
• Review patient paperwork and collect insurance/demographic data.
• Complete Daily Balance Checklist after each shift and document payments.

Skills

Customer service

Multi-program computer use

Communication skills

Education

BLS certification within 30 days

Job description

HCA Healthcare, Inc. is seeking a Patient Care Representative to provide patient-focused support in a fast-paced clinic environment. You will assist with check-ins, insurance verification, and customer service while coordinating with clinical staff to ensure accurate, timely information and a welcoming patient experience.

The role emphasizes compassionate care, teamwork, and adherence to policies. Training and ongoing development are available within CareNow urgent care networks.