Patient Care Coordinator (Urgent Care)

Surgicenter of Johnson County, Ltd.; Boynton Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) Plan with company match

Education support

Discounts and more

Job summary

MD Now Urgent Care, part of HCA Healthcare, seeks a Patient Representative to join our Florida clinic team. You will check in patients, handle calls, verify insurance, and assist with patient paperwork during the 8am-8pm hours.

We value compassionate patient care and collaboration across clinics. A minimum of 1 year of clinical experience is preferred, with BLS certification due within 30 days of start. We offer comprehensive benefits and growth opportunities.

Qualifications

• 1 year of clinical experience in a patient care setting preferred.
• Willingness to travel to other clinics for scheduling purposes.
• Obtain BLS certification within 30 days of start.
• Strong customer service skills and ability to use multiple computer programs.
• Team-oriented, patient-focused approach.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers clinic phone calls and provides information or forwards questions as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and collects necessary insurance/demographic information.
• Completes Daily Balance Checklist after each shift; accounts for all forms of payment.

Skills

Customer service

Communication

Adaptability

Education

BLS certification within 30 days

Tools

Computer programs

Job description

MD Now Urgent Care, part of HCA Healthcare, seeks a Patient Representative to join our Florida clinic team. You will check in patients, handle calls, verify insurance, and assist with patient paperwork during the 8am-8pm hours.

We value compassionate patient care and collaboration across clinics. A minimum of 1 year of clinical experience is preferred, with BLS certification due within 30 days of start. We offer comprehensive benefits and growth opportunities.