Patient Care Coordinator

Eye Care Group; Grants Pass, Northern (OR, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Training provided

Job summary

Eye Care Group of Southern Oregon in Grants Pass, OR is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will handle scheduling, greeting patients, and front desk operations in a fast-paced, friendly environment.

The role emphasizes strong communication, organizational skills, and the ability to learn new systems. Training will be provided and opportunities for growth are highlighted in the posting.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus)
• Strong communication skills to interact with patients professionally
• Tech-savvy with basic computer skills and ability to learn new systems quickly

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication skills

Tech literacy

Organizational skills

Job description

Eye Care Group of Southern Oregon - Grants Pass, 1022 NW 6th St, Grants Pass, Oregon, United States of America

Job Description

Posted Tuesday, September 8, 2026 at 7:00 AM

Patient Care Coordinator

Eye Care Group of Southern Oregon, Grants Pass

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person - if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!

Eye Care Group of Southern Oregon - Grants Pass, 1022 NW 6th St, Grants Pass, Oregon, United States of America