Patient Care Coordinator

Artisan Eye Works; Ashland, Northern (OR, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Career growth opportunities

Promotions from within

Supportive team environment

Job summary

Artisan Eyeworks in Ashland, Oregon, is seeking a friendly Patient Care Coordinator to greet patients, schedule appointments, and manage front desk tasks with warmth and professionalism.

You will be the first impression for patients, handle inquiries, and help ensure smooth patient flow through efficient time management and accurate record-keeping.

Qualifications

• 1+ year of customer service experience, healthcare experience is a plus but not required.
• Strong communication skills to interact professionally and courteously with patients.
• Tech-savvy with basic computer skills and ability to learn new systems quickly.
• Positive, can-do attitude and the ability to stay organized under pressure.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage a variety of front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking skills.

Skills

Customer service

Communication

Tech skills

Organization

Job description

Artisan Eyeworks, 215 4th Street, Ashland, Oregon, United States of America

Job Description

Posted Thursday, September 3, 2026 at 7:00 AM

Patient Care Coordinator - Artisan Eyeworks

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!

Artisan Eyeworks, 215 4th Street, Ashland, Oregon, United States of America