Patient Care Coordinator

Keplr Vision; Prineville (OR); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Career growth opportunities

Upward mobility

Supportive team environment

Job summary

Central Oregon Eyecare in Prineville is seeking a Patient Care Coordinator to be the first friendly contact for patients, managing scheduling and inquiries. You’ll greet patients at check-in and support front desk operations with a professional, organized approach.

The role emphasizes clear communication, patient-centered service, and the ability to learn new systems quickly in a busy healthcare setting.

Qualifications

• 1+ year of customer service experience, preferably in healthcare.
• Strong communication skills and professional patient interactions.
• Tech-savvy with basic computer skills and the ability to learn new systems quickly.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking.

Skills

Customer service

Communication skills

Tech-savvy

Organizational skills

Learn new systems

Healthcare experience (nice to have)

Tools

Computer basics

Job description

Patient Care Coordinator - Central Oregon Eyecare, Prineville

**Training will be between Redmond, Madras, and Prineville Offices**

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!

Apply today and take the first step toward an exciting future with us!