Patient Care Coordinator

Keplr-Vision-Group; Prineville (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Central Oregon Eyecare in Prineville is seeking a Patient Care Coordinator to serve as the first point of contact for patients, providing a welcoming and professional experience. You will manage scheduling, check-ins, and front desk tasks to ensure smooth patient flow and high-quality care.

The role emphasizes friendly communication, attention to detail, and the ability to multitask in a fast-paced healthcare environment. Experience in customer service is valued, with healthcare exposure a plus.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus)
• Strong communication skills with patients
• Tech-savvy with basic computer skills and ability to learn new systems quickly

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Healthcare experience

Strong communication

Tech-savvy

Organized under pressure

Tools

CRM software

Microsoft Office

Job description

Patient Care Coordinator - Central Oregon Eyecare, Prineville

Training will be between Redmond, Madras, and Prineville Offices.

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries


• Greet and check in patients with a warm smile and professional demeanor


• Manage a variety of front desk tasks with efficiency and attention to detail


• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)


• Strong communication skills with the ability to interact professionally and courteously with patients


• Tech-savvy with basic computer skills and the ability to learn new systems quickly


• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.


• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.


• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.